Lifetime Warranty Information
Do we believe in our products? You better believe it! To prove it, we offer a lifetime warranty on any unused/unaltered products your purchase from 1911-Frame.com! There are a few exceptions in which we cannot accept returns of product(s). Those reasons are very few but listed out below:
Due to the nature of our product line(s) and the laws that surround them, we reserve the right to rule an item null and void of our warranty when/if:
- The item has been machined/completed
- The item has been adulterated
- The item is wearing due to normal wear-and-tear (i.e. 1911 jigs, drill bits)
- The item has been intentionally damaged
- All drill bits are excluded from the lifetime warranty
110% Satisfaction Guarantee:
There are situations in which a customer has made an order, received the products only to realize they bit of more than they could chew! In those situations, they gave us a call or sent us an email explaining their dilemma. We encourage them to give the project a valiant effort to no avail. Long story short, we get it. So we simply had them send the order back for a full refund.
For further information regarding a return, please visit our Returns page.